Thu, May 10, 2012
New Online Survey To Measure Customer Service
With the summer travel season approaching, the airlines are soliciting input from passengers regarding their experiences with air travel. The Airline Passenger Experience Association (APEX) says feedback is important and can be submitted in an online survey requiring just a few minutes to complete. Passengers are encouraged to fill out the Passenger Choice Awards survey and speak up about their last trip.
"The Passenger Choice Awards provides a platform for passengers to determine which airline is the best in the industry," said Dominic Green, Chairman of the APEX Awards Committee. "The passengers - the people who fly every day for both business and pleasure - are whose opinions matter most and will ultimately help us judge the awards."
The Annual Passenger Choice Awards were launched to give customers an opportunity for direct feedback on all aspects of the flight: in-flight publications, connectivity and communications, food and beverage, informational videos and entertainment, cabin ambiance and pre-departure experience. APEX introduced a new survey format this year, and travelers can participate in the survey multiple times throughout the year; every flight experience counts. Winners are announced at the Awards Ceremony at the APEX EXPO, which will be held in Long Beach, CA, September 17-20.
Also: New York Airways 1962, Mica Wants Privatized ATC, Ares UAV, Textron ProAdvantage, Boeing SC Union Vote, Whirly Girls The Honda Aircraft Company has announced that the HondaJe>[...]
Had Been One Of The Doolittle Raiders Who Attacked Tokyo In 1942 One of the last of the 80 men to climb aboard 16 B-25 bombers and launch from an aircraft carrier in April 1942 to >[...]
Shawn Pederson - Road to Recovery Six months ago, Shawn "Norm" Pederson took the road less travelled. After retiring from a career of public service as United States Air Force pilo>[...]
With respect to the operation of aircraft, means the height at which a decision must be made during an ILS, MLS, or PAR instrument approach to either continue the approach or to ex>[...]
“NBAA is pleased that the FAA continues to recognize the importance of this tool to NBAA Member business aircraft owners seeking to maximize the efficiency and usability of a>[...]