Thu, May 10, 2012
New Online Survey To Measure Customer Service
With the summer travel season approaching, the airlines are soliciting input from passengers regarding their experiences with air travel. The Airline Passenger Experience Association (APEX) says feedback is important and can be submitted in an online survey requiring just a few minutes to complete. Passengers are encouraged to fill out the Passenger Choice Awards survey and speak up about their last trip.
"The Passenger Choice Awards provides a platform for passengers to determine which airline is the best in the industry," said Dominic Green, Chairman of the APEX Awards Committee. "The passengers - the people who fly every day for both business and pleasure - are whose opinions matter most and will ultimately help us judge the awards."
The Annual Passenger Choice Awards were launched to give customers an opportunity for direct feedback on all aspects of the flight: in-flight publications, connectivity and communications, food and beverage, informational videos and entertainment, cabin ambiance and pre-departure experience. APEX introduced a new survey format this year, and travelers can participate in the survey multiple times throughout the year; every flight experience counts. Winners are announced at the Awards Ceremony at the APEX EXPO, which will be held in Long Beach, CA, September 17-20.
Also: Evolution Aircraft, Sporty’s/Savvy Breakdown Assistance, Comprehensive Jack Pelton Interview, Part 4 FAA administrator Michael Huerta came to town at EAA AirVenture 201>[...]
Leading Edge Sport Avionics Company Pushes The Envelope For Both Sport and General Aviation Markets! Founded in 2000, Dynon Avionics’ mission is to create the best avionics a>[...]
Pilot Training System Has A Knack For Educating Aviators... Via Innovative Programs Established in 2011, Pilot Training System’s (PTS) online flight-training solution provide>[...]
Sporty's Pilot Shop Is A Pivotal GA Resource! Sporty’s Pilot Shop was founded over 50 years ago by a flight instructor, and ever since has been for pilots and by pilots. Hal >[...]
Trig Excels In Affordable Avionics That Fit YOUR Panel! Trig Avionics are experts in the design and manufacture of compact and innovative certified avionics for light aviation. Our>[...]