Airline Industry Seeks Feedback From Passengers | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

** Airborne 08.29.14 ** HD iPad-Friendly -- Airborne 08.29.14 **
** Airborne 08.27.14 ** HD iPad-Friendly -- Airborne 08.27.14 **
** Airborne 08.25.14 ** HD iPad-Friendly -- Airborne 08.25.14 **

Thu, May 10, 2012

Airline Industry Seeks Feedback From Passengers

New Online Survey To Measure Customer Service

With the summer travel season approaching, the airlines are soliciting input from passengers regarding their experiences with air travel. The Airline Passenger Experience Association (APEX) says feedback is important and can be submitted in an online survey requiring just a few minutes to complete. Passengers are encouraged to fill out the Passenger Choice Awards survey  and speak up about their last trip.

"The Passenger Choice Awards provides a platform for passengers to determine which airline is the best in the industry," said Dominic Green, Chairman of the APEX Awards Committee.  "The passengers - the people who fly every day for both business and pleasure - are whose opinions matter most and will ultimately help us judge the awards."

The Annual Passenger Choice Awards were launched to give customers an opportunity for direct feedback on all aspects of the flight: in-flight publications, connectivity and communications, food and beverage, informational videos and entertainment, cabin ambiance and pre-departure experience. APEX introduced a new survey format this year, and travelers can participate in the survey multiple times throughout the year; every flight experience counts. Winners are announced at the Awards Ceremony at the APEX EXPO, which will be held in Long Beach, CA, September 17-20.

FMI: www.apex.aero

Advertisement

More News

Classic Aero-TV: 26,000 Pounds of Heli-Beast -- The Cold War Air Museum’s Mi-24

Ugly To Many, But Incredibly Beautiful To Hard-Core Helo Fans ANN CEO and Editor-in-Chief, Jim Campbell visited the Cold War Air Museum's Mi-24 Russian helicopter at HAI a little o>[...]

Airborne 08.29.14: Google Drone!, Cessna's 10,000th, Bearhawk LODA

Also: Big Boeing Order, Napa Tower Quaked, Landsberg Retires, Galileo Falters Breaking News! Google has unveiled an exciting new UAV project, called Project Wing, which has been un>[...]

Aero-News: Quote Of The Day (09.01.14)

“We are delighted that construction of a world-class aerospace assembly facility is underway in Lafayette and that skilled Louisiana workers will be producing the standard-be>[...]

Annual Oshkosh 2014 'Best/Worst Of' Award Selection Invites YOUR Participation!

YOU Can Contribute To The Annual List Compiled By The Staff and Readership of the ANN and Aero-TV! E-I-C Note: We're going to start naming names and dropping details THIS week--- t>[...]

Klyde Morris (09.01.14)

Klyde Drones On... and On... FMI: www.klydemorris.com>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2014 Web Development & Design by Pauli Systems, LC