Survey Shows Most Parents Feel Cabin Crews Are OK With Children | Aero-News Network
Aero-News Network
RSS icon RSS feed
podcast icon MP3 podcast
Subscribe Aero-News e-mail Newsletter Subscribe

Airborne Unlimited -- Recent Daily Episodes

Episode Date

Monday

Tuesday

Wednesday

Thursday

Friday

Airborne On ANN

Airborne 05.23.16

Airborne 05.24.16

Airborne 05.25.16

Airborne 05.26.16

Airborne 05.20.16

Airborne Hi-Def On YouTube

Airborne 05.23.16

Airborne 05.24.16

Airborne 05.25.16

Airborne 05.26.16

Airborne 05.20.16

AEA2016 LIVE Aero-TV: 04/27-0830ET, 04/28-1400ET, 04/29-1100ET

Sun 'n Fun 2016 Innovation Preview on Vimeo!

Sun 'n Fun 2016 Innovation Preview on YouTube!

Fri, Jun 15, 2012

Survey Shows Most Parents Feel Cabin Crews Are OK With Children

Survey Prompted By Recent Alaska Airlines Incident

After a recent incident in which a cabin crew demanded a father remove his three year old son from an Alaska Airlines plane after the toddler was deemed too disruptive to fly, a survey conducted by U.K-based flight comparison site Skyscanner of more than 1,000 parents has revealed that, far from being an isolated incident, 12% of parents said they have found it difficult to get any sympathy from cabin crew in response to their children’s needs.

The toddler at the center of the incident first became upset when he was forced to switch off the reading device his father had given him to keep him busy. Many parents in the survey sympathise with this situation, with over a third having endured their child having a "meltdown" on an aircraft and 13% of respondents stating their children too have become upset after abruptly being told to switch off electronic devices by the cabin crew with no explanation or understanding of why. The unhappy child then refused to sit upright with his seatbelt fastened; something one in four of the parents surveyed have also experienced, and his parents were finally told they had to disembark the aircraft despite having his seatbelt fastened, because he wouldn’t sit upright.

Skyscanner's Mary Porter commented, “There can be some challenges when flying with young children as they are too young to understand why they are being told to do certain things, but this can be made less stressful for parents if cabin crew staff can be more patient and understanding during these times. Of course there are some safety requirements that must be met by every passenger whatever their age, however if cabin crew were specifically trained to understand the needs of families better and able to assist with the youngest of airline passengers, the experience could be stress-free for everyone and many of these negative experiences could be completely avoided.“

She continues, “Families contribute a huge amount to the profit of airlines and everything should be done to make this a more positive experience and there is obviously a real need for the aviation industry to address these issues.”

The survey also revealed that for some parents the stresses of family travel begin before they have even boarded the aircraft, with 16% saying their child had been frightened by the security process while for a further 15% the problems began the second they stepped on board, when they found themselves seated apart from their children. Furthermore, almost one in five parents complained about the lack of toilets and baby changing facilities along with long queues.

FMI: www.skyscanner.net

Advertisement

More News

Icon Controversy Continues, But Icon Has Yet To Speak Up

The Company That Won't Answer Questions, May Finally Have To Do So ANN has been bombarded with info and reports concerning the health and well-being of the Icon Aircraft program...>[...]

Airborne 05.24.16: Cessna S/E Turbo-Prop, GE’s H75 Turboprop, Sonex B-Models

Also: B-29 Doc Airworthy, Aero-Calendar, Charles Taylor, Boeing-Vietjet, Flexjet Buy, Indian Mini-Shuttle, 777X Composite Wing Center Textron Aviation has finally revealed further >[...]

AeroSports Update: EAA AirVenture – What To Do…Where To Go?

Make The ‘EAA Four Corners’ Your First Stop At EAA AirVenture Oshkosh 2016 Even for those of us who have attended EAA AirVenture many times, when you first walk onto th>[...]

ANN's Daily Aero-Linx (05.25.16)

The Medallion Foundation The Medallion Foundation, a non-profit aviation safety organization, embraces mentors and advocates for all aspects of aviation: Student pilots to airline >[...]

ANN's Daily Aero-Term (05.25.16): Resolution Advisory

A display indication given to the pilot by the traffic alert and collision avoidance systems (TCAS II) recommending a maneuver to increase vertical separation relative to an intrud>[...]

blog comments powered by Disqus



Advertisement

Advertisement

Podcasts

Advertisement

© 2007 - 2016 Web Development & Design by Pauli Systems, LC