Tue, Apr 28, 2009
Outstanding PR Effort Includes Speech to Aviation
Insurers
Cessna Boss, Jack Pelton, spoke
to aviation insurance professionals yesterday, telling them
that the key to quality and safety in the general aviation industry
is "doing what is right, whether or not it's a mandate."
"What Cessna is most proud of is our focus on the quality of the
aircraft we build and the service we provide - a focus that results
in safe products and, in the end, better insurance rates for our
owners," he said.
Pelton was a keynote speaker at the annual conference of the
Aviation Insurance Association (AIA), a not-for-profit association
dedicated to expanding the knowledge of and promoting the general
welfare of the aviation insurance industry.
Pelton described key strategies to ensuring the quality and
safety of Cessna aircraft in the field, including monitoring the
operation of the aircraft, proactively addressing any issues,
having a service and support network able to maintain the integrity
of aircraft and encouraging training among pilots, flight
instructors and maintenance personnel.
To capture aircraft field performance, Pelton said, Cessna
relies on customer service personnel, field service professionals
and an in-house accident investigation team. The company also works
closely with the National Transportation Safety Board and Federal
Aviation Administration on all matters including safety and
accident investigation.
"Every day we continue to monitor the operation of our current
and legacy aircraft to assure our field information is complete,
accurate and up-to-date. We are very proud of the field experience
and safety record of our aircraft," Pelton said.
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